FREQUENTLY ASKED QUESTIONS
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Please see below answers to some of our most frequently asked questions. If you don't see the answers to your questions, then please feel free to contact us.
Visit our contact page for contact details.





Q: Are these dresses made locally in South Africa or are they imported?
A: Most of the dresses are imported from the USA. The factories are based in China. The designs, quality control, sizing and fabrics are all according to American standards.

Q: Can the dresses be made to order - according to my measurements and my own design?
A: Yes. Providing you can send us a good quality picture of how you want the dress made.

Q: How long does it take to deliver a dress that I want to order from the website?
A: If we don't have in stock then it can take 3 weeks (for factory dresses) up to 6 weeks (for custom made dresses).

Q: How much is delivery?
A: This will depend on which stockist supplies the order. Please contact your nearest stockist.

Q: Are all the dresses displayed on the website in stock?
A: No. Unfortunately we aren't able to keep all the dresses in stock. Please contact your nearest Decorlicious stockist.

Q: Can I fit the dresses before ordering and is there a fitting charge?
A: With pleasure. Please contact your nearest Decorlicious stockist. There is no charge for fitting.

Q: How do I know what size to order?
A: Download our Size Chart for Evening Dresses and Bridal Gowns and our Size Chart for Lingerie. The size charts will give you instructions on how to measure and how to select the correct size from the available charts which differ slightly between our various suppliers.

Q: What happens if I receive the dress and it does not fit or I don't like the way it looks?
A: You are welcome to send the dress back by courier. There will however be a non-refundable handling charge. The dress must be returned within 2 days after receiving it.

Q: How does payment work?
A: Payment is strictly COD.

For any further questions or comments please feel free to contact us via email: info@decorlicious.com

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